Shipping Information

We deliver products Australia wide using Australia Post and Rocky's Own Transport. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 -5  business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Items of less than 10 Kilograms will be shipped nationally via Australia post.

Items 11 Kilograms and over will be shipped via Rocky's Own or Fastway.

We do not ship overseas unless payment is received in full including all freight and insurance costs.

If for any reason we are unable to dispatch your order we will notify you within 2 business days.

Rockhampton Cooling Solutions is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.